SASSA 370 Status

What is the SRD Grant?

The Social Relief of Distress (SRD) grant is a monthly payment of R370 provided by the South African Social Security Agency (SASSA) to unemployed South Africans who do not receive any other form of social grant or UIF payment. The grant was initially introduced as a COVID-19 relief measure and has been extended to provide ongoing support to vulnerable citizens.

Eligibility Requirements

To qualify for the R370 SRD grant, you must meet the following criteria:

• Be a South African citizen, permanent resident, or refugee registered with Home Affairs
• Be between 18 and 60 years old
• Be unemployed and not receiving any income
• Not receive any other social grant (for yourself or on behalf of someone else)
• Not receive a UIF payment
• Not be a registered student at a tertiary institution
• Not be resident in a government-funded or subsidised institution

How to Apply

The application process is completely online. Follow these steps:

1. Visit the official SASSA SRD website at srd.sassa.gov.za
2. Click on "Apply" and enter your South African ID number
3. Verify your cellphone number with the OTP sent via SMS
4. Complete the application form with your personal details
5. Provide your bank account details or choose an alternative payment method
6. Submit your application and save your reference number

Important: You do not need to reapply every month. Once approved, payments will continue as long as you remain eligible. However, you must reconsider your application every three months to confirm your continued eligibility.

Checking Your Application Status

You can check your SRD grant status at any time:

• Visit srd.sassa.gov.za/sc19/status
• Enter your ID number and the mobile number used during application
• View your application status and payment history

Common statuses include: Approved, Pending, Declined, or Payment Suspended. Each status will include a brief explanation of what it means.

Common Reasons for Decline

Applications may be declined for several reasons:

• Identity verification failed: Your ID details don't match Home Affairs records
• Existing income: SARS records show you have taxable income
• UIF payment: You're receiving unemployment benefits
• Receiving another grant: You or someone in your household receives a SASSA grant
• Registered student: NSFAS or university records show active enrollment
• Bank verification failed: Your banking details couldn't be verified

How to Appeal a Declined Application

If your application was declined and you believe the decision was incorrect, you have the right to appeal:

1. Visit srd.sassa.gov.za/appeals/
2. Enter your ID number and verify your cellphone
3. Select the month you wish to appeal
4. Provide the reason for your appeal and any supporting information
5. Submit your appeal - you'll receive a reference number

Appeals are typically processed within 60-90 days. You'll be notified via SMS of the outcome. If your appeal is successful, you'll receive backdated payments for the affected months.

Payment Methods

You can receive your R370 grant through several methods:

• Bank account: Direct deposit to your personal bank account (recommended)
• Post Office: Collect cash from any Post Office branch using your ID
• Pick 'n Pay or Boxer stores: Cash collection with your ID

Note: Bank account payments are fastest and safest. Ensure your bank details are correct to avoid payment delays.

When Are Payments Made?

SRD R370 payments are typically made between the 25th and 30th of each month, though dates can vary. Payments may take 2-5 business days to reflect in your account. Check our Payment Dates 2026 page for the full schedule.

Contact SASSA

If you need assistance:

• SASSA Hotline: 0800 60 10 11 (toll-free)
• Email: grantenquiries@sassa.gov.za
• Website: www.sassa.gov.za
• WhatsApp: 082 046 8553